SurfTechcase study.

We built a coating selection website for SurfTech, a low temperature PVD coater in Austinburg, Ohio, in 10 days.

  • 10daysFrom brief to launch
  • 13coating codesEach with its own page
  • 2engineering toolsSubstrate checker and film thickness

SurfTech at a glance

Client
SurfTech
Industry
Low temperature PVD coating
Location
Austinburg, Ohio
Project started
July 28, 2026
Delivered in
10 days
Services
Website design, Comparison chart, Engineering tools, AI assistant

What was wrong with the old SurfTech site

SurfTech, a division of Euclid Refinishing Company, deposits PVD and thin film coatings below 200 °F and offers 13 coating codes. Its old site hid that process under a carousel, kept its comparison chart in a PDF, and had a quote form that could not take the drawing it asked for.

The old homepage is shown as the Internet Archive saved it on 3 July 2025, and the old coating, chart, and quote pages as it saved them between 2022 and 2024. Every Now screenshot shows the live ercsurftech.com.

  1. 01

    The homepage never said what SurfTech does

    The only heading in the code was the logo image, and the visible headline was a five-slide carousel beginning "We make your…". The copy carried leftover keyword phrases such as "Hire us for pvd coating companies in ohio based.", and the footer read © 2016. The low temperature process, which is the reason buyers choose SurfTech, sat halfway down the page.

    What we changed. The homepage now opens with "Low temperature PVD coatings for parts and tools." and explains that SurfTech deposits coatings below 200 °F, so hardened steel, brazed carbide, PCD, and CBN keep their properties. Below it sit the six steps of the coating process and a comparison with conventional PVD and CVD temperatures.

    Before

    The old ercsurftech.com homepage, captured by the Internet Archive on 3 July 2025, with a carousel reading "We make your... Cutting tools run longer...faster".
    The old homepage carousel.

    Now

    The new ercsurftech.com homepage with the heading "Low temperature PVD coatings for parts and tools." and a Request a quote button.
    The new homepage leads with the low temperature process.
  2. 02

    Coating figures were buried, in changing units

    The old coating pages kept their figures at the foot of long marketing copy, in units that changed from page to page, such as "4500 Vickers HK" on the 4200 page. Engineers compare coatings on hardness, friction, service temperature, and thickness, and they need those figures in the same place every time.

    What we changed. Each of the 13 coating codes now has its own page. Six carry a full specification table with chemistry, appearance, hardness, friction, maximum service temperature, film thickness, and deposition temperature, and the other seven offer a data sheet on request.

    Before

    The old SurfTech 4200 boron carbide coating page, captured by the Internet Archive on 31 August 2024.
    The old 4200 page kept its figures at the foot of the copy.

    Now

    The new SurfTech 4000 coating page with a specification table for chemistry, hardness, friction and thickness.
    A new coating page keeps every figure in one table.
  3. 03

    The comparison chart was a PDF, then an error

    The old comparison chart was a PDF download with an empty selector, and its last capture in December 2022 showed only a PHP error. A PDF is hard to read on a phone, and a page showing an error tells a buyer that nobody is looking after the site.

    What we changed. One table on the page now compares all 13 codes on chemistry, appearance, hardness, friction, maximum service temperature, and thickness. A guide beside it helps a buyer choose by how the part fails: abrasive wear, galling, chipping, or heat.

    Before

    The old ercsurftech.com comparison chart page, captured by the Internet Archive in August 2022, offering a PDF download.
    The old chart page offered a PDF download.

    Now

    The new ercsurftech.com coating comparison chart, a table of every coating code with hardness, friction, maximum service temperature and thickness.
    The new chart compares all 13 codes in one table.
  4. 04

    The quote page asked for drawings it could not take

    The old quote page asked buyers to attach their drawings, but its form had only a name, an email, and a message box, with no way to attach anything. Its last capture in December 2022 showed a PHP error.

    What we changed. The new form asks for the part, the substrate, the quantity per lot, the coating, and how the part fails now, with a drawing field that accepts PDF, DXF, DWG, STEP, IGES, STL, and ZIP files. It prepares the request as an email to SurfTech’s sales inbox, and the buyer attaches the drawing.

    Before

    The old ercsurftech.com request a quote page, captured by the Internet Archive in August 2022, with a form for name, email and message.
    The old quote form asked for drawings but could not take one.

    Now

    The new ercsurftech.com request a quote page with fields for substrate, quantity, coating and how the part fails now.
    The new quote form asks how the part fails.

What changed for SurfTech

ercsurftech.com now has 26 pages, built around what a buyer needs to choose a coating. An applications page names the failure mechanism and two recommended codes for each of six applications, an industries page covers ten industries, and a voice and chat assistant is on every page.

  • The SurfTech substrate survival checker titled "Will your part survive the coating cycle?", with a substrate selector.

    Substrate survival checker

    The checker covers 19 substrates and their heat treatment, and shows which coating processes are ruled out by temperature, so an engineer can test a part before asking for a quote.

  • The SurfTech film thickness tool titled "Does film thickness affect your tolerance?", with inputs for feature type and tolerance band.

    Film thickness tool

    The tool shows how much of a print tolerance the coating will use, so an engineer can check fit before sending a drawing.

You can open ercsurftech.com to see every page described here. We turned this project into our page on websites for coating companies. The Mechanical Finishers case study shows the same work for a metal finisher, and the PLI case study shows it for a manufacturing support group.

Every site we build follows the same manufacturing website design process, and SEO and social media can start once the site is live. You can see all our manufacturing website case studies, or read how our manufacturing marketing agency works.

What the dashboards show

These figures come from SurfTech’s own accounts, and each one sits beside the screenshot it was read from.

ercsurftech.com

Cloudflare, 30 days to 27 September 2026

Requests served
91,430
Served from cache
90.93%

Without a trip to the origin server

Cloudflare analytics overview for ercsurftech.com across 30 days, showing 91.43 thousand total requests and 90.93 percent of them served from cache.
Cloudflare for ercsurftech.com, 30 days to 27 September 2026.

This figure measures delivery, which is different from an audience count. Cloudflare counts every request that reaches the site, including search engine crawlers and bots, so it is not a number of buyers. It does show that the site is live, fast, and serving nine requests in ten from cache. Cloudflare only began counting when the domain moved onto it in mid-September, which is why the line is flat before then.

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