Our assistant answers buyers from your approved pages at any hour and saves every chat to your lead sheet.
Most manufacturers we talk to are dealing with at least one of these.
01
What is the largest part you can run? Which certifications do you hold? How do I send a drawing? The answers are already on your website, but buyers still call, and an engineer stops work to answer them.
How we fix it. The assistant answers those questions from your process pages, spec sheets, and the answers your team has approved. Your engineers hear only the questions the pages do not cover. Our guide to which pages a manufacturing website needs sets out what each one should say.
02
A buyer on second shift or in another time zone writes to you at night, and the reply comes the next day, if it comes at all. In a Harvard Business Review study of 2,241 US companies, 23% never responded to a web inquiry.
How we fix it. The assistant answers in seconds at any hour, offers the quote form, and saves the conversation so your sales team can pick it up in the morning.
9:42 PMCan you zinc plate a 24 by 36 inch stamping?
Yes. Our capabilities page lists stampings up to 24 by 36 inches. Would you like to send the drawing for a quote?
Yes, please.
Here is the quote form. Attach the drawing and add your email, and our sales team will reply.
Saved to your lead sheet and sent to your sales inbox
03
A general chatbot will answer anything, including a coating thickness or a tolerance you have never quoted. One wrong answer like that can turn into a rejected lot and a lost customer.
How we fix it. Our assistant answers only from content you have approved. When a question goes beyond it, the assistant says so, takes the buyer’s contact details, and passes the question to a person on your team.
Yes
It answers from that page and offers the quote form.
No
It says so, takes the buyer’s contact details, and passes the question to your team.
04
Most chat tools keep their conversations in a separate login that someone checks now and then. Nobody can tell you what buyers asked last month, or which inquiries were followed up.
How we fix it. Every conversation goes into an Excel lead sheet that belongs to you, and each inquiry is also sent to your sales inbox, or to your CRM if you use one. The sheet also shows which questions your pages do not answer yet.
| When | Asked about | Next step |
|---|---|---|
| Tue 9:42 PM | Largest part size | Drawing sent |
| Wed 6:10 AM | Certifications | Call back |
| Wed 2:35 PM | Price for a part | Passed to sales |
You decide what the assistant knows. We do the rest.
01
We gather what it answers from
We collect your process pages, spec sheets, datasheets, and the answers your team already gives buyers by phone and email.
02
You approve every answer
You sign off the content and the answers, the same way you approve your website pages. Anything you have not approved stays out.
03
We set the hand-off
We agree who receives the questions it cannot answer, and whether they go to your sales inbox, your CRM, or both.
04
It goes live on every page
The assistant answers on every page of your site, and the lead sheet fills from the first conversation.
It answers from your approved content and hands everything else to a person.
The assistant comes with every website we build, and we quote it for the website you already have.
With a new website
$6,000 one time
The assistant, the quote form that takes drawings, and the Excel lead sheet come with every website we build, along with a page for each process you run.
See what is included
On the website you have
Quoted per project
The price depends on how your site is built and how much content needs preparing and approving. If your specifications only live in PDFs, we turn them into web pages first, so the assistant has something to answer from.
| What it does | It answers buyers from your own approved pages at any hour and passes anything else to a person on your team. |
|---|---|
| With a new website | Included in every $6,000 website we build. |
| On the website you have | Quoted per project. |
| Where conversations go | Every conversation is saved to an Excel lead sheet that belongs to you, and each inquiry is also sent to your sales inbox, or to your CRM if you use one. |
| AI usage | The assistant runs on an AI account in your company’s name, so the provider bills its usage to you directly. |
| How it starts | We collect your process pages, spec sheets, datasheets, and the answers your team already gives buyers by phone and email. |
The assistant runs on an AI account opened in your company’s name, so the provider bills its usage to you directly, the same way your hosting account is yours. Every other price is on our pricing page.
Mechanical Finishers, a Cincinnati metal finisher, runs a voice and chat assistant on every page of its site. It answers finishing questions from the site’s own content and sends inquiries to the sales inbox and a lead sheet. An AI chat assistant also runs on all five Phillips Light Industrial sites.
2,770Google impressions in 28 days, seven weeks after launch
We built a six-process finishing website in six days for a Cincinnati metal finisher and zinc plater.
Read the case study
19,200Google impressions in 28 days for plistaffing.com, seven weeks after launch
We built five websites under one brand system in 18 days for a Cleveland manufacturing support group.
Read the case study
The assistant is one part of the manufacturing websites we build, and it answers better the more your pages say. The Mechanical Finishers case study shows the site it answers from, and our work for US manufacturers also covers search, newsletters, and your Google Business Profile.
Send us your website address and a few lines about what you make. We will reply with what the assistant would answer from, and a quote in writing.